Ushur

Ushur is geared for high-touch industries like insurance, logistics and financial services, where people often are interacting with companies. The technology uses conversational AI and workflow automation to communicate with customers through email, apps, SMS and other touchpoints. That lets companies understand what customers need and respond accordingly for a more personalized and efficient customer experience.

Ushur's features include:

• Experience OS: A unified foundation for chats, documents, voice, insights and decisions that lets companies manage lots of customer interactions.
• Conversational Apps: Automated and personalized interactions through email, SMS and other channels so companies can reach customers at the right time.
• Invisible App: An app-like experience that doesn't require downloads or logins, with encrypted data processing for sensitive information.
• SmartMail: Service request triage to quickly respond to customers.
• Intelligent Document Automation: The ability to understand documents and automate processes for complex operations.

Ushur is used in industries like health care, insurance and banking. Prebuilt solutions are available for specific pain points like chronic condition management, email triage and paperless onboarding. The company also has strong security and compliance features for heavily regulated industries.

With Ushur, companies can automate workflows, improve customer satisfaction and lower operational costs. A 30-day free trial lets you try and deploy workflows without any coding. That means it's available to a broad swath of companies looking to improve their customers' lives.

Published on June 14, 2024