Simplr Alternatives

If you're looking for a Simplr alternative, Kustomer is a full-featured CRM system that offers a unified customer profile, AI-driven automation and omnichannel messaging. It's designed to increase agent productivity and customer satisfaction while lowering operational costs, so it's a good option for companies large and small.

Another powerful alternative is Verloop, a conversational AI platform that automates customer support with tools like automated chat and voice support, agent empowerment tools, and contextual conversations. It's designed to increase response times, handle times and overall customer satisfaction, and is well-suited for industries like e-commerce and banking.

If you're looking for a platform geared for digital-first customer interactions, LivePerson is worth a look. It routes voice calls to digital channels, lowers operating costs and improves customer satisfaction. It also offers personalized customer experiences and advanced agent tools, making contact center modernization efficient and economical.