Omnichat Alternatives

Centralizes multichannel messages, enabling fast customer support, automated customer journeys, and cohesive shopping experiences across websites and social media.
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Braze

If you're seeking a replacement for Omnichat, Braze is a more powerful customer engagement platform. It handles real-time interactions across many communication channels, including WhatsApp, and offers AI-powered personalization and journey orchestration. With cross-channel messaging and sub-second real-time execution, Braze is a good choice for retail, finance and other industries.

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MoEngage

Another contender is MoEngage, which is geared specifically toward delivering personalized customer experiences through omnichannel communication. MoEngage uses AI to optimize interactions and offers customer insights and journey orchestration. It's geared for enterprise-level brands in a range of industries and can help with engagement and return on investment.

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Blueshift

If you're looking for something more geared toward marketing, Blueshift marries a Customer Data Platform with AI-powered decision making for multichannel campaigns. It can handle email, SMS, in-app, web and paid media, and is designed for marketers who want to build rich customer profiles and predict customer intent.

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Adobe Marketo Engage

Last, Adobe Marketo Engage is a powerful marketing automation system that can orchestrate and personalize customer journeys. With features like AI-powered marketing automation and multi-touch attribution, it's geared for B2B marketing and companies that want to synchronize marketing and sales to attract and nurture customers.

More Alternatives to Omnichat

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Marchex

Uncover customer behavior and intent with AI-driven conversation intelligence, optimizing sales and marketing strategies for improved engagement and revenue growth.

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Ometria

Unifies customer data, enabling advanced segmentation and targeted cross-channel campaigns with AI-driven insights for personalized experiences and sustainable revenue growth.

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Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

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Respond.io

Capture and manage leads from multiple channels, automate timely responses with AI, and convert them into sales with a centralized conversation platform.

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Listrak

Unify customer data from various sources to create personalized journeys across channels, driving engagement and revenue through targeted marketing automation.

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Mapp

Capture customer data, analyze with AI, and launch targeted marketing campaigns across channels with advanced personalization and automation.

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CrossEngage

Unify customer data, build predictive audiences, and deploy personalized campaigns across all touchpoints to foster long-term, profitable relationships.

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Optimove

Unifies customer data into a single view, enabling personalized marketing experiences and AI-driven optimization across multiple channels.

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Dotdigital

Centralizes and enriches data, providing actionable insights to inform creative campaigns, and automates cross-channel marketing experiences with advanced machine learning algorithms.

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PersonaClick

Predict customer behavior and deliver seamless, omnichannel experiences with advanced segmentation, A/B testing, and real-time personalization capabilities.

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Bloomreach

Unifies customer and product data with AI to deliver personalized marketing, product discovery, and content experiences across channels.

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Emarsys

Combines customer data and real-time analytics to deliver personalized interactions across multiple touchpoints, automating and optimizing customer experiences.

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Zoho SalesIQ

Engage customers proactively across their entire journey with live chat, analytics, and visitor scoring, converting leads with personalized, automated interactions.

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D•engage

Unlock valuable customer insights by gathering data from multiple sources and building a single customer profile, enabling personalized interactions across multiple channels.

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Revenue

Get real-time guidance and automation to improve sales team performance, freeing up reps to focus on higher-value activities.

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Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

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Salesloft

Accelerate deal closures with AI-powered buyer signal analysis, automated prospecting, and real-time forecasting, all in one intuitive sales engagement platform.

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SALESmanago

Unifies customer data from multiple sources into a single profile, enabling hyper-personalized omnichannel interactions and automated marketing campaigns.

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Chatfuel

Automates customer engagement and sales with AI chatbots, handling unlimited messages, adapting to requests, and providing personalized responses 24/7.

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Outreach

Automates sales workflows, identifies winnable opportunities, and provides actionable insights to close more pipeline efficiently and improve rep performance.