Kaleyra Alternatives

If you're looking for another Kaleyra alternative, Aivo is a conversational AI platform that automates and optimizes customer interactions across many contact points. With features like Engage for WhatsApp campaigns, Studio for live agent issues, and AgentBot for no-code integration, Aivo can help you reduce call center volume and improve service. It integrates with third-party tools and offers analytics to help you comply with security requirements like GDPR.

Another good option is Twilio, a customer engagement platform that uses APIs for SMS, WhatsApp, voice and email to personalize customer experiences. Twilio also offers a Customer Data Platform, strong authentication technology and multichannel communication APIs. It can be used for omnichannel campaigns, digital engagement centers and offers a range of pricing plans, so it's a good option for companies large and small.

If you want a broader range of communication channels, check out Webex CPaaS. The platform automates end-to-end customer journeys across 16+ channels, including SMS, RCS and WhatsApp Business. Webex CPaaS integrates with existing systems and offers a low-code visual flow builder for fast deployment, so it's a good option for enterprises that want to improve customer interactions.

Last, Gupshup is another option. It lets businesses automate customer acquisition, marketing, commerce and support with AI-powered chatbots on more than 30 messaging channels. With Bot Studio and Campaign Manager, Gupshup spans the customer journey, and more than 45,000 brands use it to maximize customer lifetime value and reduce service costs.