Spur

Automate customer support, marketing, and commerce across multiple channels, including WhatsApp, Facebook, and Instagram, with a centralized, no-code workflow builder.
Customer Service Automation Marketing Automation Omnichannel Communication

Spur is an automation platform for marketing and support designed to help businesses grow efficiently. It offers a range of tools to communicate with customers across multiple channels, including WhatsApp, Facebook and Instagram. With Spur, you can automate customer support, marketing campaigns and even commerce from the platform.

Some of the key features of Spur include:

  • Omni-Channel Inbox: Centralize customer queries across multiple channels, ensuring no query goes unanswered.
  • No-Code Workflow Builder: Build complex customer journeys without coding, using a drag-and-drop interface.
  • Data-Driven Insights: Monitor real-time analytics to track revenue, orders, and delivery rates for maximum ROI.
  • Intelligent Customer Segmentation: Segment customers based on their behavior, allowing for targeted messaging and proactive engagement.
  • WhatsApp Commerce: Sell products directly from WhatsApp, collecting payments through Razorpay or Stripe.

Spur's pricing is easy to understand:

  • Monthly Plan: $39/month with a 7-day free trial. Includes unlimited tickets, 4 agents, 3 teams, 50 automation flows, 50 segments, and 1000 active contacts.

The platform also offers a WhatsApp addon, allowing for WhatsApp conversations at actual rates. Additional features include hyper-precise segmentation, campaign templates, and personalized benchmarks.

Spur is trusted by over 413 brands, offering a user-friendly interface and seamless integration across various platforms. The platform aims to help businesses maximize their efficiency, ensuring no customer query goes unanswered while driving faster growth through intelligent marketing automation.

Published on June 14, 2024

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