Twilio

Twilio helps businesses engage customers on their preferred channels, anywhere in the world. It offers a suite of powerful communication APIs for SMS and WhatsApp messaging, voice and email. With this platform, businesses can create personalized customer journeys, attract and retain customers with efficient customer acquisition and engagement, and onboard users securely with robust authentication and identity solutions.

Some of the key features of Twilio include:

• Customer Data Platform (CDP): Use first-party data to build personalized journeys and predict the next-best action.
• User Verification and Authentication: Use Verify and Lookup to enable frictionless onboarding and secure account management.
• Multichannel Communication: Use messaging, voice, video, and email APIs to communicate with customers on their preferred channels.
• Omnichannel Campaigns: Run personalized omnichannel campaigns with Twilio Engage.
• Digital Engagement Center: Provide proactive support and personalized recommendations to customers with Twilio Flex.
• Phone Number Management: Provision, manage, and port phone numbers globally for voice and SMS communications.
• Email API: Send transactional and marketing email at scale with Twilio SendGrid's Email API.
• Verify API: Validate users across multiple channels for secure user authentication at scale.

Twilio offers a variety of pricing plans to accommodate different business needs, so developers can move from a free account to a pay-as-you-go plan as their needs grow. Twilio is used by more than 290,000 brands, giving developers a trusted customer engagement platform to build on.

Published on June 24, 2024