If you're looking for a Twilio alternative, Braze is another option. The company's customer engagement platform uses AI to handle personalized, real-time interactions across channels like SMS, email and WhatsApp. It's got data activation, journey orchestration and real-time execution abilities, and is geared for retail, media, financial services and other industries.
Another option is Iterable, a cross-channel marketing platform that lets companies use real-time data to personalize the customer experience. With features like personalized messaging, synchronized channels and AI-powered optimization, Iterable lets companies build one-on-one relationships with customers across the web, email, SMS and other channels to drive conversions and revenue.
If you're looking for a platform that marries customer data with AI-powered decision-making, check out Blueshift. The company's Customer Data Platform (CDP) lets you build rich customer profiles, and its AI-Powered Decisioning automates marketing work. It spans multiple marketing channels and offers real-time AI to analyze customer behavior, so it's a good option for managing customer journeys across many touchpoints.
Last, Adobe Marketo Engage is a marketing automation platform designed to orchestrate and personalize customer journeys across many touchpoints. It includes marketing automation, account-based marketing, email marketing and AI-powered marketing automation, so it's a good fit for B2B marketing with complex sales cycles.