JivoSite Alternatives

If you're looking for a JivoSite alternative, Comm100 is another option worth considering. It's an omnichannel communication platform that unifies customer interactions across multiple communication channels, including live chat, bots, automation, email and more. With enterprise-class live chat, automation of more than 80% of inquiries, and adherence to industry standards, Comm100 delivers a personalized customer experience while maintaining efficiency and scalability.

Another option worth mentioning is Verloop. Verloop.io is a conversational AI platform that automates customer support, personalizing and contextualizing interactions with automated chat and voice support, agent empowerment tools, and Generative AI. It deflects a large portion of support requests, which means customer satisfaction and agent productivity are both boosted, and it's well-suited for e-commerce and banking.

If you want to incorporate AI into your customer support, Orimon is a ChatGPT-inspired chatbot platform. Businesses can create AI sales agents that chat with website visitors 24/7, guiding them through the buying process and turning traffic into revenue. With multichannel integration, CRM integration and detailed analytics, Orimon is geared for marketing, customer experience, e-commerce and sales teams. It comes with a free first bot, so you can get started quickly.

Last, Ultimate is a customer support automation platform that uses generative AI to handle support requests across multiple digital channels. With features like UltimateGPT for FAQ-style questions, a no-code Dialogue Builder and a wide range of backend integrations, Ultimate can boost customer satisfaction and efficiency. It integrates with any CRM and supports multiple languages, too, so it's a good choice if you need to scale support operations.