Fibery Alternatives

If you're looking for a Fibery alternative, CustomerIQ is a good option. This AI-powered platform is designed for marketing and product teams to centralize, analyze, and quantify customer feedback from multiple sources like Slack, Hubspot, Zendesk, Intercom and more. It includes AI-powered highlight extraction, filtering, and search to help you make sense of customer data. CustomerIQ also offers enterprise-grade security and scalability, so it's a good option for teams that need to process customer feedback data and turn it into revenue-generating insights.

Another good option is Canny, a customer feedback management tool that collects, analyzes and prioritizes feedback to help you build your product roadmap. It can import feedback from Autopilot and other customer support tools and offers AI-powered tools like Feedback Discovery, Smart Replies and Comment Summaries. Canny also lets you define your own scoring formula to prioritize feature requests and build public or private roadmaps that integrate with project management tools like Jira or Asana. The service is for teams of any size, with a scalable and secure architecture and flexible pricing.

If you want to dig deeper into customer feedback, check out Enterpret. The system aggregates and analyzes customer feedback with adaptive AI models to extract insights, giving product organizations the ability to prioritize and build what's most important. It aggregates feedback from multiple data sources, including social media, sales calls, support tickets and community forums, and offers granular insights to help drive product growth. Enterpret includes a custom unified feedback taxonomy, powerful semantic search and integrations with multiple feedback channels, so it's a good fit for product development teams and customer experience professionals.

Last, Sauce provides an AI-powered tool to automate the collection and analysis of customer feedback and deliver insights in less than 5 minutes. It uses advanced AI clustering to identify key feedback trends and issues, and integrates with Slack, Intercom and Zendesk. Sauce also offers real-time clustering, segmentation by customer attributes and support for multiple teams, so it's good for product adoption and reducing churn by identifying at-risk customers.