Feedbackly Alternatives

Measures customer emotions with a proprietary metric, analyzing feedback across multiple touchpoints to drive sales growth and improve customer satisfaction.
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InMoment

If you're looking for a Feedbackly alternative, InMoment is another good option. The company's platform offers an integrated customer experience solution that uses AI to collect and connect experience data from many sources to provide a single view of the customer journey. With AI-powered surveys, reputation management, and advanced analytics, InMoment helps teams pinpoint individual and recurring experience issues to drive revenue growth and profitability improvements.

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Qualtrics

Another option is Qualtrics, an experience management platform that uses AI to provide insights into customer, employee and market research. Qualtrics offers a range of suites for different needs, including conversational feedback, real-time insights and employee engagement analytics. With more than 18,000 customers around the world, Qualtrics offers flexible pricing and enterprise-grade security to help companies get more out of their data and drive business results.

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zenloop

You might also want to check out zenloop, a Customer Experience Management platform that's designed to capture, analyze and act on customer feedback to boost satisfaction and NPS. zenloop offers multi-channel surveys, smart analysis and automated rules to respond to customer feedback at scale. It integrates with Freshdesk and Salesforce, and can be customized for deployment, making it a flexible option to optimize customer experience management and drive meaningful change.

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Glassbox

If you're looking for a more specialized solution, Glassbox captures 100% of digital interactions on websites and mobile apps to provide detailed insights to improve customer experience and drive revenue. With features like AI-powered insights, real-time optimization and tagless data capture, Glassbox helps businesses understand customer behavior, fix technical problems and adopt customer-centric strategies. That makes Glassbox a good option for companies that want to improve digital customer experience and build brand loyalty.

More Alternatives to Feedbackly

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Medallia

Uses machine learning to extract key insights from every interaction, spotting trends and prioritizing actions to drive customer loyalty and employee engagement.

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Medallia

Uncovers critical insights from every interaction, providing a single source of truth for businesses to drive meaningful change and improve experiences.

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Pulse Insights

Delivers nuanced customer insights through contextual microsurveys, omnichannel collection, and AI-driven analysis, enabling data-driven actions and personalized experiences.

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Anecdote

Uncover actionable insights from customer feedback across multiple sources, including reviews, messages, and social media, to inform data-driven product development and decision-making.

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Insider

Combines customer data from multiple sources to build comprehensive profiles, predict behavior, and personalize experiences across multiple channels.

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MoEngage

Personalize omnichannel marketing efforts with AI-optimized interactions, maximizing ROI and delivering tailored customer experiences across multiple touchpoints.

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Iterate

Unifies customer insights across teams, providing a single platform for gathering and analyzing feedback to inform customer-centric decision making.

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Wootric

Capture feedback at key moments to understand what drives loyalty and improve customer experience.

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Contentsquare

Uncover hidden opportunities to boost conversion, retention, and customer satisfaction with AI-powered insights and automated data capture across web and apps.

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Alchemer

Gather and act on customer, market, and employee feedback with ease and affordability.

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Monterey AI

Automates collection, analysis, and action on customer feedback from various data sources, enabling data-driven decisions and optimized product development.

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Goodays

Tracks customer satisfaction across all channels, analyzes metrics, and provides actionable insights to help companies deliver on customer expectations and boost loyalty.

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CustomerIQ

Automatically extracts and analyzes customer feedback from multiple sources, providing actionable insights to drive revenue and inform product decisions.

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Sauce

Automates actionable customer insights in under 5 minutes, surfacing key trends and issues through AI clustering, and prioritizing feedback by customer attributes.

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Enterpret

Aggregate customer feedback from multiple sources, analyze with adaptive AI models, and uncover actionable insights to inform product development decisions.

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Syncly

Centralizes customer feedback, analyzing sentiment trends and flagging critical issues in real-time, enabling data-driven decisions to improve customer experience.

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Eclipse AI

Aggregates omnichannel customer data for actionable insights, driving retention and revenue through centralized, location-specific, and AI-powered analysis.

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Olvy

Automatically gather and analyze customer feedback from multiple sources, transforming raw data into actionable insights with AI-powered summaries and reports.

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Collectif

Automates analysis of user feedback, interviews, and support tickets, surfacing insights to inform product and growth decisions.

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Sprig

Uncover user feedback trends, make data-driven product decisions, and improve user experience with AI-powered surveys, replays, and feedback analysis.