Dovetail Alternatives

If you're looking for a Dovetail alternative, CustomerIQ is a good choice. This AI-powered platform collects and analyzes customer feedback from a variety of sources, including Slack, Hubspot, Zendesk and others. With features like AI-powered highlight extraction and team alignment, it helps marketing and product teams understand customer data, pinpoint the most important issues and take action to drive revenue. It's also got enterprise-level security and offers a free tier and other pricing plans.

Another good option is Enterpret, which centralizes customer feedback from social media, sales calls, support tickets and community forums with adaptive AI models. It offers detailed insights through a custom unified feedback taxonomy and semantic search, and product development teams and customer experience professionals can use it to streamline their feedback process. The service is secure, with SOC-2 Type II certification, and can be integrated with many feedback sources.

For a tool geared for quick insights, Sauce automates the collection and analysis of customer feedback, delivering results in minutes. It can be integrated with Slack, Intercom and Zendesk, and offers real-time clustering and customer segmentation. Sauce can help you improve product adoption and reduce churn by quickly addressing the top customer problems.

Olvy is a full-featured user feedback management platform that can collect insights from Slack, Discord, Twitter and other sources. It offers AI-generated summaries, thematic analysis and sentiment analysis to process large volumes of feedback. With integrations with tools like Jira and Intercom, Olvy can help product teams prioritize customer feedback and make data-driven decisions.