If you're looking for another CML.AI alternative, Customerly is worth a look. It's an AI-powered customer service platform for SaaS companies that includes an AI chatbot called Aura, an AI assistant to write responses, and support for multiple languages. Customerly also comes with a unified help desk, smart workflows and tools for feedback and growth, so it's a good option for improving customer satisfaction and support.
Another option is Ada, which offers AI-powered customer service automation. Ada lets companies onboard and train a top-performing AI Agent to handle more than 70% of customer inquiries. It supports multiple languages, automates voice and email, and integrates with existing knowledge bases and business systems. That makes it a good option for improving customer satisfaction and lowering operational costs in a variety of industries.
If you want to convert leads and get people engaged, Conversica could be a good choice. It uses sophisticated AI models to simulate human conversation, engage and qualify leads and handle multilingual and omnichannel conversations. Conversica is good for qualifying and engaging leads, reactivating opportunities and improving customer retention through integration with leading CRM and customer success platforms.
Last, boost.ai offers an enterprise-scale conversational AI service to improve customer satisfaction and automate service. It includes AI chat and voice bots for personalized conversations, scalability and security through integration with existing systems. Boost.ai is designed to increase self-service rates across channels while maintaining high-quality interactions, so it's a good option for automating customer service.