CML.AI Alternatives

Combines automation, AI-enhanced sales, and human-AI hybrid support to optimize customer acquisition, support, and retention processes, improving overall customer experience.
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Customerly

If you're looking for another CML.AI alternative, Customerly is worth a look. It's an AI-powered customer service platform for SaaS companies that includes an AI chatbot called Aura, an AI assistant to write responses, and support for multiple languages. Customerly also comes with a unified help desk, smart workflows and tools for feedback and growth, so it's a good option for improving customer satisfaction and support.

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Ada

Another option is Ada, which offers AI-powered customer service automation. Ada lets companies onboard and train a top-performing AI Agent to handle more than 70% of customer inquiries. It supports multiple languages, automates voice and email, and integrates with existing knowledge bases and business systems. That makes it a good option for improving customer satisfaction and lowering operational costs in a variety of industries.

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Conversica

If you want to convert leads and get people engaged, Conversica could be a good choice. It uses sophisticated AI models to simulate human conversation, engage and qualify leads and handle multilingual and omnichannel conversations. Conversica is good for qualifying and engaging leads, reactivating opportunities and improving customer retention through integration with leading CRM and customer success platforms.

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boost.ai

Last, boost.ai offers an enterprise-scale conversational AI service to improve customer satisfaction and automate service. It includes AI chat and voice bots for personalized conversations, scalability and security through integration with existing systems. Boost.ai is designed to increase self-service rates across channels while maintaining high-quality interactions, so it's a good option for automating customer service.

More Alternatives to CML.AI

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

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RealAssist.AI

Offers 24/7 customer support with human-like conversations, improving customer satisfaction and reducing staff workload through automated call handling and tracking.

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AptEdge

Automates and augments customer support with AI-powered answers, increasing productivity by 30% and customer satisfaction, while reducing ticket volume and escalation.

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Avaamo

Automates business processes and enhances customer experiences through conversational AI, offering AI-driven suggestions, analytics, and pre-built domain models for various industries.

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ASAPP

Combines automation, agent augmentation, and interaction intelligence to supercharge human performance in contact centers, delivering exceptional customer experiences at scale.

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Simplr

Combines bots and humans to create exceptional customer experiences, offering fully managed, highly secure conversational bots for enterprise CX.

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Cresta

Analyzes every conversation to extract insights and best practices, providing real-time guidance and automation to improve contact center operations and drive business results.

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Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

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Talkdesk

Automates customer service interactions with AI-driven natural language processing, chatbots, sentiment analysis, and real-time conversation tracking for faster, more accurate responses.

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Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

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VOC AI

Automate over 50% of customer questions with accurate answers, and gain deep insights into customer sentiment to drive business improvement.

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Insider

Combines customer data from multiple sources to build comprehensive profiles, predict behavior, and personalize experiences across multiple channels.

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Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

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Insync

Automate customer support across multiple touchpoints with AI-driven intent analysis, real-time analytics, and multi-channel engagement, reducing costs and increasing sales.

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Revenue

Get real-time guidance and automation to improve sales team performance, freeing up reps to focus on higher-value activities.

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DigitalGenius

Automates customer service tasks with deep integrations, visual AI, and generative AI, providing instant support and personalized answers to customers' questions.

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Blueshift

Centralize customer data, automate marketing decisions, and deliver personalized experiences across channels in real-time with AI-driven decisioning and predictions.

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PolyAI

Resolves over 50% of customer calls with a conversational voice AI, delivering consistent brand experiences and improving customer satisfaction.

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Appier

Predicts and targets high-lifetime-value users, automates campaigns, and optimizes conversions with AI-powered tools for enhanced marketing performance and customer experiences.

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Synerise

Converts raw behavioral data into actionable insights with unprecedented accuracy and speed, enabling data-driven decisions.