CML.AI

CML.AI's end-to-end solutions for customer acquisition, support and retention combine cutting-edge artificial intelligence, automation, analytics and human touch to help businesses optimize sales and customer service processes and improve the overall customer experience.

CML.AI's solutions span the sales funnel, from lead generation and marketing to close, using creative and technology R&D labs and sales facilities. For customer support, it combines AI with human touch to cut costs while improving satisfaction. The platform also analyzes customer churn qualitatively and quantitatively to spot problems and suggest upsell and cross-sell opportunities.

Among the features:

• Automation: Automates customer acquisition, support and retention processes
• AI-enhanced Sales: Uses R&D labs and sales facilities for lead generation and marketing
• Human-AI Hybrid Support: Balances cost savings with customer satisfaction
• Retention Analysis: Finds and fixes customer churn problems to boost upsell and cross-sell
• Creative and Technology Services: Supports customer acquisition, support and retention with global R&D labs, production studios and creative hubs

CML.AI's services span business process optimization, customer support, acquisition and retention, so it's a broad option for companies trying to improve their customer-facing operations. If you want to improve sales or offer more personalized support, CML.AI's hybrid approach could be an option. Check its website for details on how to get started and pricing.

Published on July 11, 2024