Question: Do you know of a system that analyzes customer churn and suggests upsell and cross-sell opportunities?

Churnkey is a customer retention and growth optimization platform for product-led growth SaaS companies. It offers cancel flows that are personalized for each customer, payment recovery campaigns sent to specific groups, and reactivation campaigns to keep subscribers. The system also includes customer health analysis and Insights AI that can predict revenue and help you make product decisions. Churnkey integrates with billing services like Stripe, Paddle and Braintree to cut cancellations, recover failed payments and increase monthly recurring revenue.

Another good choice is ChurnZero. It's designed to improve customer satisfaction and revenue for subscription businesses and SaaS companies. It offers customer health scores, real-time alerts, customer journeys and AI-powered insights to keep customers engaged. ChurnZero also offers advanced reporting to help you make data-driven decisions and integrates with many business apps. The system's automation and in-app communications free customer success teams to focus on higher-value work.

Bluecore is an information retrieval system designed to help retailers squeeze more revenue out of customers by using customer data to send targeted campaigns. Predictive AI models can be used to send 1:1 recommendations and offers to customers through email, SMS and paid media. The company's customer-led approach is geared to maximize short-term revenue and long-term customer lifetime value, so it's a good choice for retailers who want to optimize their marketing.

Last, CML.AI offers an end-to-end system for customer acquisition, support and retention. It combines AI, automation and human touch to improve the customer experience through automated sales processes and retention analysis. CML.AI helps companies identify and fix customer retention problems and develop upsell and cross-sell strategies, so it's a good choice for companies that want to improve their customer-facing operations.