Question: I'm looking for a solution that automates customer acquisition and support processes while maintaining a human touch.

CML.AI screenshot thumbnail

CML.AI

If you need something that automates customer acquisition and support but still keeps humans in the loop, CML.AI is a good all-purpose option. The platform uses artificial intelligence, automation and analytics to handle customer acquisition, support and retention. It includes AI sales, human-AI hybrid support and business process automation, so it's a good fit for companies trying to modernize their customer-facing operations.

Customerly screenshot thumbnail

Customerly

Another good option is Customerly, an AI-based customer service platform geared for SaaS companies. It includes an AI chatbot (Aura) for answering customers' immediate questions, an AI assistant for drafting responses and support for multiple languages. Customerly also has a unified help desk, AI missions for automation and smart workflows to optimize customer interactions.

Algomo screenshot thumbnail

Algomo

If you want a more personalized approach, check out Algomo. It automates and personalizes customer support with an AI chatbot for answering common questions, live chat with human and AI triaging, and personalized interactions in more than 100 languages. Algomo also integrates with common tools like Shopify, Hubspot and Google Analytics, so it can be used in a variety of industries.

Siena screenshot thumbnail

Siena

Last, Siena marries human empathy with intelligent automation for personalized and efficient customer interactions. It supports omnichannel interactions, contextual awareness and integrates with tools like Gorgias and Zendesk. Siena is designed to improve customer satisfaction and lower response times, so it's a good fit for companies looking to improve their customer service.

Additional AI Projects

Conversica screenshot thumbnail

Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

Haptik screenshot thumbnail

Haptik

Utilizes Generative AI to automate customer support, sales, and marketing, providing personalized interactions and efficient solutions for businesses.

ASAPP screenshot thumbnail

ASAPP

Combines automation, agent augmentation, and interaction intelligence to supercharge human performance in contact centers, delivering exceptional customer experiences at scale.

Linc screenshot thumbnail

Linc

Automates over 85% of customer support requests, providing personalized experiences and freeing human agents to focus on complex issues.

Ada screenshot thumbnail

Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

Ultimate screenshot thumbnail

Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

Gorgias screenshot thumbnail

Gorgias

Automate customer support with AI-driven answers, centralizing conversations and increasing efficiency, while providing personalized experiences and boosting customer satisfaction.

Orimon screenshot thumbnail

Orimon

Build AI sales agents that chat with visitors 24/7, converting traffic into revenue with personalized support and lead qualification.

Kustomer screenshot thumbnail

Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

Engageware screenshot thumbnail

Engageware

Automates customer service, offloads call center work, and increases employee productivity, providing 24/7 omnichannel support with a 98% resolution rate.

DigitalGenius screenshot thumbnail

DigitalGenius

Automates customer service tasks with deep integrations, visual AI, and generative AI, providing instant support and personalized answers to customers' questions.

Yellow.ai screenshot thumbnail

Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.

Decagon screenshot thumbnail

Decagon

Empowers companies to efficiently handle complex customer requests with human-like, accurate responses, and true auto-resolution, without human intervention.

Forethought screenshot thumbnail

Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

Simplr screenshot thumbnail

Simplr

Combines bots and humans to create exceptional customer experiences, offering fully managed, highly secure conversational bots for enterprise CX.

LivePerson screenshot thumbnail

LivePerson

Accelerates contact center transformation, agent productivity, and personalized customer experiences through digital-first customer interactions and conversational AI.

Whautomate screenshot thumbnail

Whautomate

Automate customer engagement and support across multiple channels, increasing sales and productivity by up to 10 times with personalized marketing campaigns.

Khoros screenshot thumbnail

Khoros

Delivers personalized support experiences through a unified interface combining AI-powered digital concierge, self-service knowledge, and live agent support.

boost.ai screenshot thumbnail

boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

Braze screenshot thumbnail

Braze

Orchestrate personalized customer interactions in real-time across multiple channels, using AI-driven data activation and journey optimization to deliver timely, on-brand experiences.