Question: Can you recommend a solution that offers self-service, conversational support, and ticketing in a single platform?

Helpshift

If you're looking for a comprehensive customer service platform that includes self-service, conversational support and ticketing, Helpshift is a good option. Helpshift offers all those features along with AI-powered tools for self-help, conversational support and ticketing. It also comes with a Help Center that recommends articles with AI-powered suggestions and a range of analytics and reporting tools. The company bases its pricing on the number of issues, starting at $150 per month with a Starter plan.

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