HappyFox

HappyFox offers a variety of tools to help you with customer support and business operations. One of HappyFox's greatest strengths is that it offers unlimited agents on all of its pricing tiers, which means it's a good option for businesses of all sizes.

The live chat feature lets you support customers in real time without having to have them leave the app, and you can increase sales and conversions by responding quickly to customer questions. The chat widget can be customized in a few clicks to match the brand's identity without needing to know how to code.

Some of the top features include:

• Unlimited Agents: Support customers in real time without worrying about extra costs for each agent.
• Customizable Chat: Install the fully customizable chat on your website in less than a minute.
• Concurrent Chat: Handle multiple chat sessions at the same time.
• Pre-chat Form Fields: Gather important information before starting the chat.
• Unlimited Chat History: Have access to all chat records for future reference.
• Automated Customer Service: Deflect tickets with a custom-built AI chatbot to reduce support volume.
• Integrations: Connect with CRM software, analytics tools, e-commerce platforms and social media sites to get important customer information.

Pricing starts at $29 per month, and you can try it for free for 14 days. There are also a variety of plans designed for specific business needs, including a chatbot option to automate routine tasks and deflect tickets.

HappyFox can be used by a variety of industries, including e-commerce, IT services and healthcare, and can be used by customer support, IT, HR and sales teams. Integrations with popular services like Salesforce, Hubspot, Shopify and Slack can also help you get more out of the tool.

If you're looking for a way to improve your customer support with more advanced features and integrations, HappyFox offers a robust solution for running support operations efficiently and effectively.

Published on June 26, 2024