Question: I'm looking for a scalable and secure solution to integrate with my existing infrastructure for customer support.

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Verloop

If you're looking for a scalable and secure integration with your existing infrastructure for customer support, Verloop is a good option. It's a full conversational AI platform that automates customer support, personalizes conversations and increases agent productivity. With features like automated chat and voice support, multilingual support and real-time monitoring, Verloop can deflect a large portion of support requests, resulting in higher customer satisfaction.

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boost.ai

Another powerful option is boost.ai, an enterprise-grade conversational AI solution. It uses AI chat and voice bots to deliver personalized customer interactions, handles high traffic volumes and ensures omnichannel consistency. With easy integration with existing systems, 24/7 coverage and a hybrid approach blending human and virtual agents, boost.ai is built to automate customer service while ensuring high-quality interactions.

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Moveo

If you're looking for a solution that incorporates advanced analytics and a no-code interface, check out Moveo. This platform automates customer support by turning historical conversations into a knowledge base, with features including advanced analytics, multilingual support and omnichannel integration. Moveo is particularly well-suited for industries like financial services and eCommerce, where it can help reduce the workload of customer support agents and improve overall customer experiences.

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EdgeTier

Finally, EdgeTier monitors and analyzes customer conversations in real time, spotting issues and offering insights to improve engagement. With support for multiple languages and integration with existing software stacks, EdgeTier is designed to handle high volumes of messages while offering enterprise-grade security and improving agent productivity and customer satisfaction.

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Decagon

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Aivo

Automate and enhance customer interactions across multiple touchpoints with personalized conversations, 24/7 support, and seamless live agent integration.

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Yellow.ai

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PolyAI

Resolves over 50% of customer calls with a conversational voice AI, delivering consistent brand experiences and improving customer satisfaction.

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Tiledesk

Automate customer service with AI Agents, leveraging large language models for accurate responses, and seamlessly hand over to human agents when needed.

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Comm100

Unify customer engagement across multiple touchpoints with a personalized, seamless, and efficient omnichannel communication platform.

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MetaDialog

Automate up to 87% of customer support conversations with AI-powered multilingual support, ensuring precise and compliant answers at scale.

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My AskAI

Handles up to 75% of support requests, integrating with existing live chat tools to free up time and reduce costs with quick and efficient answers.

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Auralis

Automates up to 70% of customer support requests instantly, providing 24/7 accurate answers and support, while reducing handle time and increasing customer satisfaction.

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Khoros

Delivers personalized support experiences through a unified interface combining AI-powered digital concierge, self-service knowledge, and live agent support.

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AptEdge

Automates and augments customer support with AI-powered answers, increasing productivity by 30% and customer satisfaction, while reducing ticket volume and escalation.

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Algomo

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

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DeepConverse

Automate customer service operations with AI-powered chatbots that engage customers in a personalized and precise way, reducing support costs and improving productivity.

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Cresta

Analyzes every conversation to extract insights and best practices, providing real-time guidance and automation to improve contact center operations and drive business results.

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tryvium

AI-powered routing engine analyzes user requests and routes them based on priority, intent, language, and sentiment to deliver exceptional customer service.