Kaleyra is an omnichannel communications platform that lets companies reach customers with personalized messages, chatbots and programmable voice interactions on many different communication channels. With SMS, voice, WhatsApp, chatbots and a broad range of integration options, Kaleyra offers secure, reliable and scalable communications that can automate processes, help with customer service and boost sales.
Another option is Comm100, an omnichannel communications platform that unifies customer interactions across many different channels, including live chat, bots, automation, email and more. It includes enterprise-class live chat, custom chatbots, ticketing and messaging management, making it a good choice for industries like healthcare and banking. Comm100's approach balances the use of humans and bots so you can personalize the customer experience without sacrificing efficiency and scalability.
CommBox is another option, an AI-powered omnichannel customer communications platform that spans social media, WhatsApp, chat, SMS, email and other channels. With sophisticated AI and automation tools, CommBox can cut CX costs by sending a lot of customer interactions to digital channels and automating many inquiries with conversational AI bots. That makes it a good option for industries like healthcare and retail.