Knowlarity

Simplify business communications with a multichannel platform integrating voice, message, video, and AI-powered solutions for personalized customer experiences.
Cloud Communication Business Communication Solutions Customer Experience Management Artificial Intelligence Integration Unified Communication Platform
Knowlarity screenshot thumbnail

Knowlarity offers cloud-based solutions to improve business communication with a suite of tools including virtual numbers, IVR, toll-free numbers and more advanced AI tools like speech and chatbots. The service lets you communicate from anywhere, on any device, and is useful for startups and large enterprises.

Among the features:

  • Voice: Voice-based solutions to track, monitor and manage work processes in real-time.
  • Message: Reach customers through multiple messaging channels for quick sending and receiving of text messages.
  • Video: Hold video meetings on a video-embed communication platform by sharing unique meeting links.
  • AI: Personalize customer experiences with AI-powered solutions that can be integrated with your systems.

Knowlarity's goal is to simplify business communications with a multichannel platform that integrates with popular CRMs, with secure and reliable communications. Scalable and customizable solutions mean businesses can grow without constraints. The company also offers 24/7 support to quickly resolve any issues.

Among the higher-end features:

  • Business Virtual Numbers: Manage business calls from anywhere with features like call forwarding, voicemail and number masking.
  • Cloud Contact Center: Monitor, track and analyze all calls in real-time with a single platform.
  • IVR Solution: Route customers to the right menu options with multilevel IVR for faster resolution.
  • Automated Outbound Calling: Reach the maximum number of customers by broadcasting information through automated outbound calls.
  • WhatsApp Business API: Reach customers on WhatsApp to drive engagement for sales and support.

Knowlarity cites numerous businesses that have praised its service, including easy integration, responsive support and improved customer satisfaction. More than 6000 organizations in 65 countries use Knowlarity, and it's become a popular cloud communication provider for many industries.

To learn more, check the Knowlarity website to see the full range of cloud-based communication options.

Published on July 18, 2024

Related Questions

I'm looking for a cloud-based communication platform that integrates with my CRM and offers 24/7 support. Can you recommend a platform that allows me to manage business calls from anywhere, with features like call forwarding and voicemail? I need a platform that allows me to communicate with customers across multiple channels, such as SMS, WhatsApp, voice, and email. Is there a scalable and customizable communication platform that can help me improve customer satisfaction and grow my business?

Tool Suggestions

Analyzing Knowlarity...

Top Alternatives

CommBox screenshot thumbnail

CommBox

Consolidates all channels into a unified inbox, empowering businesses to efficiently address customer requests with automation and AI-driven human touch.

Kaleyra screenshot thumbnail

Kaleyra

Personalize customer interactions across channels with AI-based chatbots, programmable voice services, and omnichannel communication tools for scalable engagement.

MyOperator screenshot thumbnail

MyOperator

Streamline communication with cutting-edge call and WhatsApp API solutions, IVR, CRM, and campaign management tools for sales, customer service, and marketing.