Knowlarity Alternatives

Simplify business communications with a multichannel platform integrating voice, message, video, and AI-powered solutions for personalized customer experiences.
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CommBox

If you're looking for a Knowlarity alternative, CommBox is a good option. It's an AI-powered omnichannel customer communications platform that spans multiple digital channels like social media, WhatsApp, chat, SMS, email and voice. CommBox also offers a unified inbox, sophisticated AI and automation tools and detailed analytics and reporting to help companies cut their customer service costs. It can route 50% of calls to digital channels and automate more than 50% of digital interactions, resulting in substantial cost savings.

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Kaleyra

Another good option is Kaleyra, an omnichannel communication platform that lets you send personalized messages, use chatbots and use programmable voice services across multiple channels. Kaleyra features include SMS, voice, WhatsApp, chatbots, Flowbuilder and integrations with common helpdesk software, e-commerce sites, CRMs and marketing automation tools. With analytics and a scalable design, Kaleyra is good for industries like finance, health care and retail, and can help companies automate communication workflows and improve customer service.

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MyOperator

For companies that need powerful call and WhatsApp API options, MyOperator offers a variety of tools to support customer support, sales and marketing campaigns. It offers features like IVR, CRM integration, virtual corporate lines and WhatsApp bots for automation. MyOperator is designed for business continuity with 99.9% uptime and dedicated support, making it a good option for companies that are growing.

More Alternatives to Knowlarity

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CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

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Quiq

Delivers personalized, accurate customer support through AI-powered assistants, mirroring human-like responses and enabling efficient, asynchronous conversations across multiple channels.

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Kommunicate

Automates customer inquiries with AI-powered chatbots, providing fast and accurate responses in over 100 languages across multiple channels.

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LinkLive

Transform digital customer service with a secure, compliant, and efficient all-in-one AI-powered communications and contact center platform.

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RingCentral

Combines phone, message, video, and contact center tools with AI-driven features like call notes, insights, and message templates to enhance employee and customer communication.

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Comm100

Unify customer engagement across multiple touchpoints with a personalized, seamless, and efficient omnichannel communication platform.

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Webex CPaaS

Automates end-to-end customer journeys across 16+ channels, providing personalized interactions and centralized control with real-time reporting and security tools.

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Gupshup

Automate customer engagement across multiple channels with AI-powered chatbots, maximizing lifetime value and lowering service costs through personalized interactions.

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Trengo

Unify customer conversations across multiple channels, automate routine tasks, and leverage AI to resolve up to 50% of common issues, freeing teams for complex cases.

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Aircall

Convert every conversation into business results with Aircall's integrated cloud-based phone system.

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Nextiva

Unifies customer conversations across voice, video, chat, social media, and email, leveraging AI and automation to personalize interactions and increase revenue.

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Ringover

Centralize all customer communications, analyze call performance, and refine sales pitches with AI-driven call transcription, analysis, and library features.

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CloudTalk

Automates customer service and sales processes with AI-powered conversation intelligence, providing real-time call analytics and personalized customer experiences.

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GoTo Connect

Modernize and centralize communications with a unified, cloud-based phone and engagement system.

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Crexendo

AI-powered communication platform unifies channels, enabling fast, personalized responses, advanced analytics, and seamless collaboration for remote work and customer service.

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Qiscus

Consolidate multiple communication channels into one platform, enabling efficient customer interactions and improved sales conversions through automated support and human-bot collaboration.

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Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

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Wildix

AI-powered communication tools provide real-time assistance, summaries, and insights, enhancing training, customer interactions, and sales performance.

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Vonage

Delivers better customer experiences through AI-powered routing, omnichannel interactions, and integrated CRM capabilities, while improving agent productivity and team satisfaction.

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Voximplant

Add voice, video, messaging, and natural language processing capabilities to applications with a scalable, serverless CPaaS platform and AI integrations.

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Talkdesk

Automates customer service interactions with AI-driven natural language processing, chatbots, sentiment analysis, and real-time conversation tracking for faster, more accurate responses.