Question: Can you recommend a customer support software that integrates with popular tools like Salesforce and Jira?

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TeamSupport

Another strong contender is TeamSupport, which offers a full-featured customer support software with features like live chat, automation for repetitive tasks and AI-powered customer health scoring. It integrates with Salesforce, Jira and Microsoft Teams, giving you valuable insights to improve customer satisfaction and issue resolution. TeamSupport also offers self-service support and SLA management, so it can fit into a variety of business models.

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Zendesk

Zendesk is another strong contender, offering an all-in-one customer service software that uses AI to personalize interactions across multiple channels. With features like AI Agents, Workforce Management and Quality Assurance, Zendesk helps you optimize team performance and improve the quality of interactions. It integrates with Salesforce and Jira, so it's good for companies of all sizes looking to improve their customer support operations.

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Forethought

If you're looking for something a bit more specialized, Forethought offers an AI-powered platform that automates routine tasks and improves resolution rates. It integrates with leading helpdesks like Zendesk and Salesforce, and is particularly well-suited for industries like e-commerce and FinTech. Forethought promises big returns on investment and efficiency improvements, so it's worth a look for businesses looking to improve their customer support operations.

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ServiceNow

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Talkdesk

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Ultimate

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tryvium

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Markprompt

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Auralis

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My AskAI

Handles up to 75% of support requests, integrating with existing live chat tools to free up time and reduce costs with quick and efficient answers.

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Help Scout

Automates routine tasks, cuts resolution time, and smooths communication with AI-driven features, freeing your support team to focus on more personal, high-value work.

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Freshservice

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DeepConverse

Automate customer service operations with AI-powered chatbots that engage customers in a personalized and precise way, reducing support costs and improving productivity.

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Yellow.ai

Automates customer service operations with a dynamic platform, providing quick and empathetic answers, fast agent support, and actionable insights for business leaders.