Question: Do you know of a customer support platform that integrates with other systems and provides a chronological history of customer interactions?

If you're looking for a customer support platform that integrates with other tools and provides a chronological record of customer activity, Atlas is a good option. It includes a suite of integrated tools including a chronological timeline view of customer journeys, session replay, AI-powered suggested responses, and customizable chatbot workflows. Atlas also integrates with popular tools like Slack, Jira, Hubspot, and Salesforce, so you can automate and optimize your support processes.

Another option is Wix Answers, which consolidates multiple support channels like knowledge bases, ticketing systems, chats and calls into one platform. It includes a unified timeline to see customer interactions, an AI-powered knowledge center, and real-time automation to handle high ticket volume. The platform is designed to save time and effort by automating manual work and providing a self-service knowledge center.

For businesses that want a more AI-infused approach, Zendesk is an option. It includes AI-powered agents to handle customer requests, workforce management, quality assurance and personalization integrations. Zendesk is scalable and customizable, so it can work for companies of all sizes, and it has a strong track record with a high return on investment.