Question: I'm looking for a customer support platform that integrates with my existing CRM and social media tools.

If you're looking for a customer support platform that fits in with your existing CRM and social media tools, LiveHelpNow is a good option. It's got a wide range of features, including a customizable GPT-powered AI chatbot, omnichannel communication management, support ticket management, insights and analytics. It's highly scalable and can be integrated with tools like CRM, CMS and social media. LiveHelpNow offers a 30-day free trial, free training and onboarding, so you can get started quickly.

Another good option is Ultimate, which uses generative AI to automate more than 60% of support requests. It includes UltimateGPT for answering FAQ-style questions, Dialogue Builder for custom dialogues and a detailed Analytics Suite. The platform integrates with any CRM with one-click connections and API integrations, so you can automate complex use cases and scale support operations efficiently.

Kustomer is also a good option, especially if you're looking for a CRM that can improve customer service with omnichannel messaging and AI-powered automations. It's got features like a single customer view, AI-powered chatbots, self-service and advanced reporting and analytics. Kustomer works with businesses of all sizes and offers flexible pricing plans, so it's a good option for those who want to be nimble and save money.