Question: Is there a customer support platform that can handle complex questions and multiple languages?

If you need a customer support platform that can handle complex questions and multiple languages, Ada is a top contender. Ada is an AI-powered automation platform that handles more than 50 languages and can resolve up to 70% of customer inquiries on its own. It can tap into existing knowledge bases and data to offer personalized answers, and it works in a variety of industries. Ada's flexibility and scalability have helped companies save money and improve customer satisfaction.

Another strong contender is Auralis, which handles more than 100 languages and can resolve up to 70% of customer requests on the fly. It's available 24/7 and can link to existing help desk software for a smooth integration. Auralis offers features like agent handoff, multi-lingual support and better customer satisfaction. Its multi-format data synchronization and insights dashboard make it a good choice for businesses that want to scale their customer support.

For e-commerce sites, Molin is a good option. It supports 92 languages and can take actions on behalf of customers like retrieving email addresses and initiating refunds. Molin can automatically generate product descriptions and create marketing materials, too, which means it can be useful for improving customer satisfaction and lowering support costs. It offers a free plan and paid plans starting at $15 per month, with custom integrations available on more expensive plans.