Question: Do you know of a customer experience management platform that offers industry-specific features and personalized support?

Goodays is an all-purpose AI-powered platform for improving customer satisfaction, loyalty and performance across all touchpoints. It has industry-specific modules for banking, B2B, DIY, Home and Garden, and Fashion. With tools like real-time engagement, e-reputation management and API integration, Goodays can help you get your team more engaged and loyal, which in turn can boost revenue and competitiveness.

Another option is Khoros, a personalized support experience platform that uses generative AI, data and automation to offer customers personalized help. It's got a single support interface, omnichannel support, conversation analysis and industry-specific modules for big businesses. Khoros also has a program to ensure responsible and safe AI, so businesses can offer help that's helpful and efficient while meeting customer expectations for digital-first interactions.

Qualtrics has a powerful experience management platform that uses AI to give you insights you can act on in customer, employee and market research. With customer and employee experience suites and tools like Conversational Feedback and Text Analytics Insights, Qualtrics can help companies turn data into personalized experiences and make decisions that fuel growth. The platform can handle a range of needs, including digital care, employee engagement and research, and has flexible pricing to match different program needs.