TrustYou

TrustYou provides an end-to-end guest experience solution that helps hotels and other hospitality companies increase customer satisfaction and loyalty. It can turn customer reviews into personalized experiences, identify target audiences for targeted marketing, and engage with guests through AI-powered tools.

TrustYou's products include:

• Customer Experience Platform (CXP): Optimizes quality and rankings by analyzing surveys and reviews from across the web. It also offers AI-powered feedback response and targeted marketing to improve reputation.
• Customer Data Platform (CDP): Combines customer data into a single customer profile, allowing for audience understanding and targeted marketing. It measures campaign ROI and personalizes messages.
• chatAI Platform: Offers fast and personalized recommendations to guests, lowering operational costs and improving the booking experience.

All of these solutions are designed to be integrated and easy to use, so hotels and other hospitality companies can respond to customer feedback quickly and consistently. By using AI, TrustYou automates guest interactions, freeing up time for hotels to focus on delivering exceptional experiences and improving customer satisfaction.

TrustYou has more than 100,000 partners worldwide and has a global presence with more than 150 employees. The platform supports multiple languages and is integrated with 95% of customer data and review partners out of the box, so you can get started quickly. TrustYou has top-rated support and a 97% satisfaction rate from leading global chains, demonstrating the reliability and effectiveness of TrustYou.

Pricing is not publicly disclosed, but TrustYou's products are designed for hospitality companies of all sizes, from independent hotels to large hotel chains and travel companies. You can learn more about the products and services through TrustYou's website, which includes resources like blog posts, customer success stories and webinars.

Published on June 24, 2024