TrustYou Alternatives

Analyzes customer reviews and feedback to optimize hotel reputation, personalize guest experiences, and target marketing efforts with AI-powered tools.
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Asksuite

If you're looking for something other than TrustYou, you might also want to check out Asksuite. Asksuite is an AI-powered omnichannel service platform that aims to improve the service experience and reservation sales productivity for hotels. It combines AI booking assistants, omnichannel inboxes and inbound reservation CRMs to manage multiple communication channels. The platform is designed to increase direct bookings, optimize the reservation team and automate service tasks, making it a good option for hotels looking to simplify their operations and increase revenue.

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Feedback

Another good option is Feedback, an AI-powered review platform for hotels. Feedback offers in-depth analysis and trend identification to help hotels improve the quality of service and guest satisfaction. It includes interactive AI conversations, automated and personalized responses and advanced competitive analysis. The platform also offers sentiment analysis and weekly trend tracking, so hotels can better understand and act on customer feedback.

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Sojern

If you want to boost your marketing, Sojern is worth a look. Sojern is a travel marketing platform that uses data and AI to help hotels find, engage and convert travelers online. It offers unparalleled traveler insights, AI-powered audience targeting and multichannel activation that can drive direct bookings and increase brand awareness. This platform is great for hotels looking to optimize their marketing approach and get the most out of their marketing budget.

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Reputation

Last, Reputation offers an all-in-one online reputation management platform. It aggregates internal and external data from hundreds of sources to give a 360-degree view of a brand. Reputation includes tools for multi-channel feedback consolidation, AI-driven insights and actions and competitive benchmarking. It also offers review management, social media management and location page creation, so it's a good option for hotels looking to improve their online reputation and drive growth.

More Alternatives to TrustYou

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CM.com

Automates customer support and conversations with AI-powered chatbots, enabling personalized experiences across multiple channels without requiring coding expertise.

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RealAssist.AI

Offers 24/7 customer support with human-like conversations, improving customer satisfaction and reducing staff workload through automated call handling and tracking.

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Monterey AI

Automates collection, analysis, and action on customer feedback from various data sources, enabling data-driven decisions and optimized product development.

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Khoros

Delivers personalized support experiences through a unified interface combining AI-powered digital concierge, self-service knowledge, and live agent support.

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Innkeeper

Monitor competitors in real-time and receive AI-powered rate suggestions to stay competitive, while automating front desk tasks and streamlining hotel operations.

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MARA

Automates personalized, human-sounding responses to customer reviews, freeing up time and improving customer interactions.

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Optimove

Unifies customer data into a single view, enabling personalized marketing experiences and AI-driven optimization across multiple channels.

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Blueshift

Centralize customer data, automate marketing decisions, and deliver personalized experiences across channels in real-time with AI-driven decisioning and predictions.

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InMoment

Captures and connects experience data from every touchpoint, generating richer insights and predicting customer intent to empower targeted actions.

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Customers.ai

Identify up to 20% of anonymous website visitors with rich contact information, and remarket to them for a 30% conversion rate boost in just 30 minutes.

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Appier

Predicts and targets high-lifetime-value users, automates campaigns, and optimizes conversions with AI-powered tools for enhanced marketing performance and customer experiences.

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Medallia

Uses machine learning to extract key insights from every interaction, spotting trends and prioritizing actions to drive customer loyalty and employee engagement.

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Qualtrics

Reveals actionable insights across customer, employee, and market research, empowering organizations to make better decisions and fuel growth.

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SocialHub.AI

Automates customer interactions across 50+ channels, personalizing content and experiences with AI-driven features, enhancing customer engagement and marketing efficiency.

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Quest Labs

Personalize in-app experiences with AI-powered segmentation, generating customized UI, text, and images at scale without requiring engineering resources.

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Haptik

Utilizes Generative AI to automate customer support, sales, and marketing, providing personalized interactions and efficient solutions for businesses.

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Medallia

Uncovers critical insights from every interaction, providing a single source of truth for businesses to drive meaningful change and improve experiences.

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Verint

Modular, future-proof platform integrates multiple AI models to enhance customer engagement and business results, with flexible architecture for seamless integration.

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Emarsys

Combines customer data and real-time analytics to deliver personalized interactions across multiple touchpoints, automating and optimizing customer experiences.

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Viff

Generates polite and contextually relevant responses to guest reviews in real-time, maintaining a consistent brand tone and voice across all reviews.