If you're looking for something other than TrustYou, you might also want to check out Asksuite. Asksuite is an AI-powered omnichannel service platform that aims to improve the service experience and reservation sales productivity for hotels. It combines AI booking assistants, omnichannel inboxes and inbound reservation CRMs to manage multiple communication channels. The platform is designed to increase direct bookings, optimize the reservation team and automate service tasks, making it a good option for hotels looking to simplify their operations and increase revenue.
Another good option is Feedback, an AI-powered review platform for hotels. Feedback offers in-depth analysis and trend identification to help hotels improve the quality of service and guest satisfaction. It includes interactive AI conversations, automated and personalized responses and advanced competitive analysis. The platform also offers sentiment analysis and weekly trend tracking, so hotels can better understand and act on customer feedback.
If you want to boost your marketing, Sojern is worth a look. Sojern is a travel marketing platform that uses data and AI to help hotels find, engage and convert travelers online. It offers unparalleled traveler insights, AI-powered audience targeting and multichannel activation that can drive direct bookings and increase brand awareness. This platform is great for hotels looking to optimize their marketing approach and get the most out of their marketing budget.
Last, Reputation offers an all-in-one online reputation management platform. It aggregates internal and external data from hundreds of sources to give a 360-degree view of a brand. Reputation includes tools for multi-channel feedback consolidation, AI-driven insights and actions and competitive benchmarking. It also offers review management, social media management and location page creation, so it's a good option for hotels looking to improve their online reputation and drive growth.