Viff

Generates polite and contextually relevant responses to guest reviews in real-time, maintaining a consistent brand tone and voice across all reviews.
Online Reputation Management Review Response Automation Hospitality Technology

Viff is an AI assistant that generates polite and contextually relevant responses to guest reviews in real time. Built for hospitality businesses looking to manage their online reputation, Viff enables you to respond to reviews in a consistent manner, boosting your online reputation and driving business growth.

Viff is designed to address the difficulty of responding to a high volume of reviews in a timely and professional manner. Using AI technology, Viff learns your brand voice and tone from your initial input, generating responses that are accurate and true to your brand. This means you can maintain a consistent tone across all your review responses without having to invest a lot of resources.

Some of the main features of Viff include:

  • Seamless Integration: Works out of the box with every website and Property/Reputation Management System, no setup or integrations required.
  • Consistent Responses: Learns your brand voice and tone in as little as 10 responses, ensuring consistency across all reviews.
  • Contextual and Courteous: Generates polite and contextually relevant responses, even for negative reviews.
  • Multi-Language Support: Responds in over 20 languages, perfect for global hospitality businesses.
  • Unlimited Review Replies: Includes unlimited review replies, so you can respond to every guest review without any limits.

Viff's pricing is simple, with two options:

  • Monthly: $99 per month, cancel anytime.
  • Yearly: $599 per year, 50% discount compared to the monthly plan.

Both options include unlimited review replies, business profile management, fine-tuning of replies based on property type and brand voice, and email support.

Viff is perfect for hotels, property managers, and Airbnb hosts who want to maintain a great online reputation by responding to guest reviews quickly and professionally. By automating the response process, Viff saves you time and ensures consistency, so you can focus on other important aspects of your business.

Published on June 14, 2024

Related Questions

Tool Suggestions

Analyzing Viff...