Viff Alternatives

Generates polite and contextually relevant responses to guest reviews in real-time, maintaining a consistent brand tone and voice across all reviews.
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MARA

If you're looking for a Viff alternative, MARA is another top contender. This AI-powered review management system offers personalized responses, review analytics and brand voice adaptation. It's designed to free up time and improve customer interactions, and can help you reach 100% response rates. It's available in multiple languages and has customizable reply automation rules and daily notifications, too. It's a good option for hospitality businesses.

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Autoreviews AI

Another top choice is Autoreviews AI, which lets you automatically respond to customer reviews and feedback on multiple sites like Yelp, Google and TripAdvisor. The tool streamlines review management and offers insights you can act on. It ensures your responses sound in your brand's voice, a potentially powerful way to improve your online profile and customer satisfaction.

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Amazely

If you're looking for something more geared toward marketing, Amazely offers a service that can improve your online profile and attract more customers with authentic social posts, review collection and automated responses to negative reviews. It integrates with Square and other tools, too, so it's suitable for businesses of all sizes. If you want to build review management into a broader marketing effort, it could be a good choice.

More Alternatives to Viff

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Intellecta

Provides 24/7 customer support across multiple channels, answering product questions, moderating social media, and extracting real-time insights to improve customer experience.

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TrustYou

Analyzes customer reviews and feedback to optimize hotel reputation, personalize guest experiences, and target marketing efforts with AI-powered tools.

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VOC AI

Automate over 50% of customer questions with accurate answers, and gain deep insights into customer sentiment to drive business improvement.

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Verloop

Automates customer support with personalized, context-aware interactions, 24/7, using Generative AI technology to improve efficiency and customer satisfaction.

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Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

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Help Scout

Automates routine tasks, cuts resolution time, and smooths communication with AI-driven features, freeing your support team to focus on more personal, high-value work.

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SiteSpeakAI

Automate customer support with customizable AI chatbots, answering product and service questions, and cutting costs by $564 and time by 33 hours per month.

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ResolveAI

Automate customer engagement, conversion, and support with a custom AI chatbot that works 24/7, without coding, and integrates with popular platforms.

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MetaDialog

Automate up to 87% of customer support conversations with AI-powered multilingual support, ensuring precise and compliant answers at scale.

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Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

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My AskAI

Handles up to 75% of support requests, integrating with existing live chat tools to free up time and reduce costs with quick and efficient answers.

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Algomo

Automates and personalizes customer interactions, answering up to 85% of repetitive questions, and delivering top-notch support through AI-driven chatbots and live chat.

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Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

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Helpshift

Blends human experts with AI technology to create a seamless customer experience, increasing satisfaction while decreasing support costs.

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CustomerIQ

Automatically extracts and analyzes customer feedback from multiple sources, providing actionable insights to drive revenue and inform product decisions.

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Robot of Business

Automates business processes with customized solutions, integrating with existing workflows to optimize repetitive tasks, increase productivity, and drive revenue.

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Customerly

Augments support teams with AI-driven chatbots, assistants, and automation, enabling faster and more accurate responses to customer requests while reducing costs.

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Podium

Capture and convert leads efficiently with AI-powered automation, personalization, and integration, streamlining communication and payment processes.

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DigitalGenius

Automates customer service tasks with deep integrations, visual AI, and generative AI, providing instant support and personalized answers to customers' questions.

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Birdeye

Unify online reputation management, social media, listings, and messaging across multiple platforms, leveraging AI insights to drive growth and customer satisfaction.

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Airkit.ai eCommerce

Code-free AI agents answer 90% of customer inquiries 24/7, providing personalized and seamless experiences, while proactively resolving issues and integrating with eCommerce tools.