Sprinklr

Sprinklr is a unified, AI-powered customer experience management platform designed to bring together front-office teams, tools, and touchpoints to eliminate the chaos of using multiple CX tools. It empowers teams to deliver consistent customer experiences across various channels, driving up to 40% higher productivity.

Sprinklr's platform offers a suite of AI-driven products tailored for different teams and use cases:

• Sprinklr Service: Empowers customer service teams to deliver delightful experiences across every touchpoint.
• Sprinklr Social: Engages customers across over 30 digital and social channels, maximizing engagement and driving revenue.
• Sprinklr Insights: Uncovers real-time consumer, product, and market insights to build great products, drive brand loyalty, and deliver great customer experiences.
• Sprinklr Marketing: Orchestrates global marketing campaigns across social, digital, and traditional channels to drive higher ROI.

Features include:

• Unified Platform: Centralized governance across markets and business units.
• Next-Gen AI: Customized AI models enriched by five years of annotation, optimization, and feedback.
• Enterprise-Grade: Proven track record of success with large enterprises, powered by rapid innovation and seamless integrations with third-party tools.

Sprinklr is ideal for companies looking to streamline customer-facing operations, leveraging cutting-edge AI to improve productivity and customer satisfaction. With a focus on delivering exceptional customer experiences, it offers a comprehensive, unified solution for marketing, customer service, and social media management teams.

Pricing details are available upon request, with a personalized demo offered to help users see how Sprinklr can drive digital transformation in their enterprise.

Published on June 23, 2024