Enterpret is an information retrieval system that processes and analyzes customer feedback with adaptive AI models to generate insights. It can consolidate feedback from social media, sales calls, support tickets and community forums and provide detailed information to help you grow products. It's geared for product development teams and customer experience staff who want to streamline customer feedback and get a better understanding of what's going on.
Another good option is Zefi, a single user feedback platform that gathers and categorizes information from tickets, user interviews, sales calls, reviews and surveys. It offers real-time updates and automated categorization so you can spot patterns and trends, and it's good for Product Managers, Customer Experience teams and Marketing teams.
If you want a more all-purpose solution, CustomerIQ offers AI-powered aggregation, analysis and quantification of customer feedback from many sources. It integrates with tools like Slack, Hubspot and Zendesk, and offers AI-powered highlight extraction and filtering. It's geared for marketing and product teams that want to simplify customer feedback analysis and turn it into revenue with data-driven insights.