Tenfold Alternatives

If you're looking for another Tenfold alternative, Verloop is worth a look. Verloop.io is a conversational AI platform for automating customer support with features like automated chat and voice interactions, agent empowerment tools, and contextual conversations. It's designed to increase agent productivity and customer satisfaction by deflecting a large percentage of support requests and with real-time monitoring and role-based access control.

Another good alternative is Forethought, an AI-powered customer support platform that automates mundane tasks and improves resolution rates. It comes with tools like Solve for automated responses, Triage for intent assessment, Assist for agent productivity, and Discover for workflow optimization. Forethought integrates with popular helpdesks like Zendesk, Salesforce and ServiceNow, and is geared for e-commerce, SaaS and FinTech companies, promising high returns on investment and significant cost savings.

If you're looking for a more comprehensive customer engagement platform, check out MoEngage. The platform uses AI to optimize interactions and provide personalized customer experiences across multiple touchpoints. It offers customer insights and analytics, omnichannel communication, customer journey orchestration, AI-powered campaign optimization and real-time transactional alerts. MoEngage is geared for enterprise brands across industries, aiming to improve engagement and ROI through targeted campaigns and behavior tracking.