If you're looking for a ResponseTap alternative, Invoca is a strong contender. It's an all-in-one analytics and automation system designed to help businesses get the most revenue out of phone calls. With call tracking, AI-powered conversation insights and integration with martech tools, Invoca offers a unified view of the customer buying journey. The platform is geared to increase contact center close rates, appointments booked, marketing-driven leads and sales from paid search, so it's a good fit for marketing, sales and contact center teams.
Another strong contender is Blueshift, an AI-powered marketing system that marries customer data for more effective marketing. Blueshift includes a Customer Data Platform, AI-Powered Decisioning and Cross-Channel Delivery across multiple marketing channels. It uses real-time AI to assess customer behavior and intent, so businesses can segment audiences and make more informed marketing decisions. It's geared for marketers who want to improve return on investment with more detailed customer profiles and easier decision-making.
CallTrackingMetrics is another option. The system tracks and routes online and offline leads, with AI-powered insights and integration with tools like Google Ads and Salesforce. It offers call tracking, AI-driven insights, lead and call routing, and automation, so businesses can analyze call recordings and transcriptions to better understand customer preferences. It's geared for a variety of industries, with secure and reliable options to help businesses optimize marketing and improve sales performance.