Qiscus Alternatives

If you're looking for a Qiscus alternative, Ada is another good option. This AI-powered customer service automation platform includes features like voice and email automation, multi-language support, and AI coaching for a top-performing AI Agent. It connects to existing knowledge bases and other key business systems to deliver personalized customer interactions, which can lead to higher customer satisfaction and lower operational costs for businesses.

Another good option is Verloop. This conversational AI platform automates chat and voice interactions while also increasing agent productivity and customer satisfaction. It includes automated chat and voice support, agent empowerment tools, and contextual conversations across multiple channels. Verloop.io's Generative AI abilities mean businesses can deflect a large percentage of support requests, leading to better customer service efficiency.

You could also look at Haptik, a Conversational CRM that uses Generative AI to handle customer lifecycles in various sectors. It includes tools like Gen AI Web Q&A for fast customer support, Gen AI Sales Assistant for personalized buying advice, and multi-channel support on channels like WhatsApp, Instagram Direct and Facebook Messenger. Haptik helps businesses generate leads, increase customer satisfaction and improve operational efficiency.

Last, Algomo is an AI-powered customer interaction platform that automates and personalizes customer support. Its main features include an AI chatbot that answers up to 85% of repetitive questions and live chat with human and AI triaging. Algomo supports more than 100 languages and integrates with e-commerce sites like Shopify and CRM tools like Hubspot, making it a good option for e-commerce, travel and SaaS companies.