Pulse Insights Alternatives

If you're looking for another Pulse Insights alternative, Blueshift is a good choice. The AI-powered marketing platform combines customer data and uses AI-driven decision-making to orchestrate marketing activities across channels like email, SMS, in-app, web, paid media and more. Blueshift lets marketers create rich customer profiles, predict customer intent and recommend products and content, so it's a good option for customer experience improvement.

Another Pulse Insights alternative is Qualtrics, an experience management platform that uses AI to give businesses insights they can act on when it comes to customer, employee and market research. Qualtrics offers features like Conversational Feedback, Text Analytics Insights and xiD (Experience iD) to help companies collect and analyze data, map care journeys and engage employees. With flexible pricing and enterprise-grade compliance, Qualtrics is a good option for many business needs.

If you're looking for a more specialized customer experience option, InMoment offers an integrated CX platform that uses AI to collect and link unstructured and structured experience data. Its features include AI-powered surveys, reputation management, digital listening and advanced analytics, all designed to help teams create a unified omni-channel experience and predict customer intent. It's a good option for getting a better understanding of customers and taking more targeted actions to improve their experience.

Last, Iterable offers a cross-channel marketing platform that's designed to deliver personalized customer experiences based on real-time data. Features like personalized messaging, dynamic campaigns and customizable predictive goals let businesses build one-on-one relationships with customers across channels. Its AI abilities and open architecture for easy integration make it a good option for improving customer engagement and conversions.