Linc Alternatives

If you're looking for a Linc alternative, DigitalGenius is another top option. This AI-powered customer service automation platform for e-commerce provides immediate support and personalized answers to customers' pre- and post-purchase questions through conversational and visual AI. It tightly integrates with a range of platforms, uses proactive AI to identify and solve problems before they become problems, and offers a Flow Builder tool that non-technical people can use to create complex processes. That can help automate customer service operations while providing personalized interactions, reducing resolution times and improving customer satisfaction.

Another good option is boost.ai, an enterprise-focused conversational AI designed to improve customer satisfaction and automate customer service. It uses AI chat and voice bots for personalized interactions and can be easily integrated with existing systems. With scalability and security, it offers omnichannel consistency and 24/7 support. The platform combines human and virtual agents, supports integrations with authentication and business applications, and is designed to increase self-service rates while maintaining high-quality interactions.

Verloop is another good alternative, offering automated chat and voice support with features like agent empowerment tools, contextual conversations and multilingual support. Powered by Generative AI, Verloop.io helps companies deflect a large percentage of support requests, which means faster response times and better customer satisfaction. It's good for companies in e-commerce, banking and travel.

Last, Yellow.ai offers an all-in-one suite of tools to improve customer service with sophisticated automation and AI technology. Its Dynamic Automation Platform can handle high volumes of conversations at scale and with speed across multiple channels. Yellow.ai offers customizable solutions for different industries, enterprise-level security and advanced analytics to reduce operational costs and increase conversion rates.