Klaus Alternatives

If you're looking for another Klaus alternative, VOC AI is worth a look. It's a single customer experience management platform that uses AI to deliver insights and service to customers through chatbots and sentiment analysis. The platform is designed to reduce the volume and cost of customer support while improving customer satisfaction and revenue. It offers customizable AI chatbots, advanced sentiment analysis, and a dashboard to convert customer feedback into actionable insights, so it's a powerful tool for optimizing your customer feedback process.

Another good alternative is Verloop. Verloop.io is a conversational AI platform that automates customer support, personalizes interactions and increases agent productivity. It includes automated chat and voice support, agent empowerment tools and NLP-powered FAQs, so it's good for companies in e-commerce, banking, travel and other industries. Verloop.io aims to reduce response times, handle times and overall customer satisfaction by deflecting a large percentage of support requests to live agents.

Forethought is another AI-powered customer support platform that automates routine work and improves resolution rates. It includes tools like Solve for simple question automation, Triage for intent assessment, Assist for AI-generated ticket summaries, and Discover for optimizing workflows based on unstructured data. Forethought integrates with popular helpdesks like Zendesk, Salesforce and ServiceNow, and promises strong returns on investment and higher productivity for customer support teams.

If you're looking for a more complete suite, check out Yellow.ai. The company offers an all-in-one suite of tools to improve customer service with the latest automation and AI technology. Yellow.ai's Dynamic Automation Platform can handle high volumes of conversations, respond accurately across multiple channels and offer advanced analytics. The platform is customizable for different industries and offers flexible pricing, so it's a good option to reduce operational costs and improve conversion rates.