Keatext Alternatives

Analyze customer feedback from multiple sources with AI-driven suggestions to improve satisfaction, reducing analyst time by 98% and driving people-centric decisions.
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Sauce

If you're looking for a Keatext alternative, Sauce is another good option. Sauce automates the collection and processing of customer feedback, providing insights to product teams in minutes. It can be connected to a variety of feedback sources like Slack, Intercom and Zendesk, and can accept CSV uploads of historical data. Features include real-time clustering, customer attribute segmentation and support for multiple teams.

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CustomerIQ

Another good option is CustomerIQ. The platform is designed to collect, analyze and quantify customer feedback from multiple sources, including native integrations with Slack, Hubspot, Zendesk, Intercom and others. CustomerIQ offers AI-powered highlight extraction, filtering and search, so you can better organize and understand customer information. The platform also offers enterprise-grade security and scalability, including data encryption and U.S.-based data centers.

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Iterate

If you're looking for a more complete customer insights tool, Iterate is worth a look. Iterate is designed to unify customer feedback across product, marketing, user research and sales teams. It offers multiple ways to capture insights, including in-app mobile surveys and one-click email surveys. Iterate's AI-powered Research Assistant analyzes text responses to determine customer sentiment and identify important topics, and it integrates with popular tools like Airship and Braze. The tool is geared for businesses of all sizes that want to better manage feedback and improve user experience.

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Monterey AI

If you're looking for a tool that integrates with a broad range of applications, Monterey AI could be a good fit. It uses sophisticated AI to help companies make data-driven decisions and improve customer satisfaction. Monterey AI can extract insights from user feedback, tickets and surveys, and it doesn't require any programming. It integrates with more than 6,000 apps and offers multiple pricing tiers for companies of different sizes. The tool is geared for product managers and customer success teams looking to improve product development and customer satisfaction.

More Alternatives to Keatext

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Sprig

Uncover user feedback trends, make data-driven product decisions, and improve user experience with AI-powered surveys, replays, and feedback analysis.

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Canny

Centralize customer feedback, analyze and prioritize requests, and create public or private roadmaps to build a better product roadmap, all in one place.

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Anecdote

Uncover actionable insights from customer feedback across multiple sources, including reviews, messages, and social media, to inform data-driven product development and decision-making.

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Enterpret

Aggregate customer feedback from multiple sources, analyze with adaptive AI models, and uncover actionable insights to inform product development decisions.

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Syncly

Centralizes customer feedback, analyzing sentiment trends and flagging critical issues in real-time, enabling data-driven decisions to improve customer experience.

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Medallia

Uses machine learning to extract key insights from every interaction, spotting trends and prioritizing actions to drive customer loyalty and employee engagement.

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Dovetail

Centralizes customer data in a single repository, surfacing key moments and common themes to uncover unmet needs and drive data-driven product decisions.

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Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

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SurveySparrow

Engage customers in real-time, gather intelligent insights, and take data-driven actions with AI-powered conversational surveys and automations.

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InMoment

Captures and connects experience data from every touchpoint, generating richer insights and predicting customer intent to empower targeted actions.

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Twig

Generates accurate answers 2x faster, leveraging help articles, resolved tickets, and support channels, to improve customer response speed and quality.

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Olvy

Automatically gather and analyze customer feedback from multiple sources, transforming raw data into actionable insights with AI-powered summaries and reports.

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zenloop

Automates customer feedback analysis, identifying key drivers of satisfaction and dissatisfaction, and triggering targeted actions to improve customer experiences.

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Zefi

Consolidates user feedback from multiple sources, automatically categorizing and analyzing it to identify key patterns, trends, and emerging needs.

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Eclipse AI

Aggregates omnichannel customer data for actionable insights, driving retention and revenue through centralized, location-specific, and AI-powered analysis.

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Cycle

Capture product feedback from multiple sources, automate insights with AI, and collaborate on customer-driven roadmaps in a streamlined workflow.

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Gleap

Collects and analyzes customer feedback through visual bug reporting, live chat, AI-powered bot support, and surveys to inform product development and improve user experience.

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Pulse Insights

Delivers nuanced customer insights through contextual microsurveys, omnichannel collection, and AI-driven analysis, enabling data-driven actions and personalized experiences.

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ChainFuse

Gather and analyze user feedback from multiple sources, categorizing it into actionable insights with AI-powered collection, tagging, and visualization capabilities.

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Vitally

Vitally's all-in-one platform unifies customer data and workflow management for maximum productivity.