Insync Alternatives

For another Insync alternative, Talkdesk is a cloud-based contact center platform that uses AI to improve customer service operations and reduce costs. It offers tools for automating post-call work, increasing self-service rates and delivering insights. It's geared for industries like financial services, healthcare and retail, and integrates with tools like Salesforce and Microsoft Teams.

Another contender is Yellow.ai, which offers an integrated suite to improve customer service with AI and automation. Its Dynamic Automation Platform can handle large volumes of conversations and can be customized for different industries to reduce operational costs and improve conversion rates.

VOC AI is another option. The platform is geared to provide customers with a better understanding of themselves through chatbots and sentiment analysis to reduce customer support costs and improve satisfaction. It offers omnichannel conversations, real-time answers from multiple sources and advanced sentiment analysis features, so it's a good choice for e-commerce companies and agencies.

Last, Verloop.io is a conversational AI platform that automates customer support, increases agent productivity and improves customer satisfaction. With automated chat and voice support, NLP-powered FAQs and multilingual support, it's designed to deflect a significant percentage of support requests, which can benefit e-commerce, banking and travel companies.