Mendable

Mendable is an AI platform that lets you quickly create AI chat apps. You can ingest, customize and deploy AI capabilities anywhere with a single line of code. That makes it a good fit for companies trying to improve customer support and sales enablement with AI-powered chatbot abilities.

Some examples of use cases include:

• Documentation and Knowledge Base: Lower support tickets and lower activation times with an AI assistant.
• Customer Success Enablement: Leverage a technical AI copilot to boost customer retention.
• Sales Enablement: Use an AI copilot to build trust with prospects and improve sales interactions.
• Product Copilot: Accelerate product adoption with a technical assistant built into your application.

Mendable is designed with enterprise-grade security in mind, including:

• SOC 2 Type II Certification: The highest level of security and data protection.
• Single Sign-On (SSO): Supports SAML 2.0, OpenID Connect and OAuth 2.0 for easy user access.
• Role-Based Access Control (RBAC): Project and chunk level access control.
• Secure Data Connectors: Connects securely with services like Google Drive, Salesforce and Zendesk using OAuth 2.0.

Mendable offers powerful customization options, including the ability to:

• Customize Base Model Properties: Change properties to fit your specific use case.
• Support Multiple Models: Currently supports GPT-3.5-Turbo and GPT-4, with more models coming soon.
• Train Through Answer Correction: Improve your AI model's accuracy with user feedback.
• Custom Prompt Edits: Customize prompts to fit your application's needs.
• CRON Jobs and Webhooks: Keep data up to date automatically.

The platform also supports continuous training, so you can correct the AI's responses and ensure it stays up to date. And Mendable integrates with other tools and APIs so you can augment and automate.

Mendable offers a free plan with 500 message credits per month. For larger-scale use cases, custom enterprise plans are available, with pricing based on the number of messages sent. The price per message depends on the model used, with GPT-4 currently costing 3 requests per message.

Companies like Snap, 0x, Langchain and Spectrocloud have already integrated Mendable into their applications to enhance user experience and reduce support overhead. By using Mendable, businesses can automate onboarding, increase user satisfaction and increase operational efficiency.

Published on June 14, 2024