Goodays Alternatives

If you're looking for a Goodays alternative, Qualtrics is a good choice. It's experience management platform uses AI to offer insights that organizations can act on in customer, employee and market research. It includes tools like Conversational Feedback, Manager Assist and Text Analytics Insights to help companies collect and analyze data to better understand customers and employees. Qualtrics also offers real-time insights, care journey orchestration and enterprise-grade compliance and security.

Another alternative is Medallia. The platform collects and analyzes feedback from surveys, speech analytics, digital behavior and social media, using AI-powered analytics to spot trends and suggest actions to boost loyalty and satisfaction. Medallia is used by many companies across the automotive, financial services and retail sectors, and offers solutions for both customer and employee experience.

InMoment is another option. It offers a customer journey view that connects unstructured and structured experience data from multiple sources. With tools like AI-powered surveys, reputation management and conversational intelligence, InMoment helps teams take specific actions to address customer experience issues. It's been recognized by Gartner and Forrester and has helped companies achieve revenue growth and profitability improvements.

If your team wants a more flexible way to analyze customer feedback, CustomerIQ offers a powerful AI-powered platform. It collects, analyzes and quantifies customer feedback from multiple sources, integrating with tools like Slack, Hubspot and Zendesk. CustomerIQ offers enterprise-grade security and scalability, making it a good fit for teams looking to simplify feedback analysis and generate revenue with data-driven insights.