Floatbot Alternatives

Automate and optimize customer interactions and employee productivity with AI-powered voicebots, chatbots, and agent assist solutions, cutting costs and improving efficiency.
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Aivo

If you're looking for another Floatbot alternative, Aivo is worth a look. Aivo is a conversational AI platform that automates and optimizes customer interactions across multiple touchpoints. It has a no-code tool (Engage) for WhatsApp campaigns and a live agent solution (Studio) for more complicated situations, so it's well-suited for fintech, retail, ecommerce and telecom customers. The platform also integrates with third-party tools, offers in-depth analytics, and adheres to security and privacy regulations.

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LivePerson

Another good lead is LivePerson. The platform helps companies move to digital-first customer interactions and improve engagement and results. Among its features are routing voice calls to digital channels, automating common customer intents, and analyzing omnichannel conversation data to better understand customer needs. LivePerson is designed to lower operating costs and improve customer satisfaction, so it's a good option for companies trying to modernize their contact centers.

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Verloop

If you want a more customized approach to customer support, Verloop has a range of features to automate both chat and voice interactions. It helps agents work more efficiently and customers get what they need with features like automated support, live chat and a bot builder. Verloop.io is good for e-commerce, banking and travel companies, and can help businesses deflect support requests and boost overall customer satisfaction.

More Alternatives to Floatbot

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VOC AI

Automate over 50% of customer questions with accurate answers, and gain deep insights into customer sentiment to drive business improvement.

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boost.ai

Automates customer service with personalized, scalable, and secure AI chat and voice bots, offering 24/7 support across all customer touchpoints.

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Voiceflow

Build, launch, and scale custom AI chat and voice agents with flexible tools and integrations, empowering teams to create tailored experiences for specific use cases.

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Ada

Automatically resolves over 70% of customer service requests with personalized, accurate, and safe answers, reducing operational costs and boosting customer satisfaction.

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Ultimate

Automates over 60% of customer support requests across multiple channels, delivering faster response times, improved efficiency, and personalized interactions.

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Kustomer

Unifies customer data across touchpoints, automates routine tasks, and anticipates customer needs with AI-driven insights to deliver personalized support.

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Moveo

Automates customer support with generative AI agents, converting historical conversations into a knowledge base, and provides advanced analytics for improvement.

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Forethought

Automates mundane tasks, improves resolution rates, and reduces support costs with AI-driven tools for efficient customer support and enhanced customer experience.

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Auralis

Automates up to 70% of customer support requests instantly, providing 24/7 accurate answers and support, while reducing handle time and increasing customer satisfaction.

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DeepConverse

Automate customer service operations with AI-powered chatbots that engage customers in a personalized and precise way, reducing support costs and improving productivity.

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Helpshift

Blends human experts with AI technology to create a seamless customer experience, increasing satisfaction while decreasing support costs.

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Elto

Handles conversations up to an hour long with low latency, realistic voices, and fine-tuned language models, automating routine tasks and scaling with minimal code.

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Cresta

Analyzes every conversation to extract insights and best practices, providing real-time guidance and automation to improve contact center operations and drive business results.

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EdgeTier

Monitors customer conversations in real-time, spotting problems and offering advice to improve agent performance and customer satisfaction.

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Intercom

Automate up to 50% of support volume with AI-powered tools, and supercharge your inbox with instant help and accurate answers for 24/7 customer support.

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ASAPP

Combines automation, agent augmentation, and interaction intelligence to supercharge human performance in contact centers, delivering exceptional customer experiences at scale.

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Chatsimple

Automate customer interactions with customizable, multilingual AI chatbots that capture leads, provide 24/7 support, and personalize responses.

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Conversica

Automates lead qualification and engagement with human-like conversations, uncovering hidden revenue opportunities and amplifying resources across the customer lifecycle.

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Humley

Develop conversational AI assistants quickly without coding, deploying in under an hour, and offering self-serve experiences with operational efficiency.

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PolyAI

Resolves over 50% of customer calls with a conversational voice AI, delivering consistent brand experiences and improving customer satisfaction.

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Quickchat AI

Build custom AI Assistants with a no-code platform, featuring multilingual support, adjustable conversation styles, and knowledge base building for tailored customer interactions.