Elto

Elto is a sophisticated live conversation AI designed to make calls, with the highest level of authenticity and lowest latency in the industry for voice interactions. This AI-powered automation solution can be used across a variety of industries, including healthcare, construction, logistics and travel, to handle conversations up to an hour long and then follow up with next steps.

Some of the key benefits of Elto include:

• Low latency: Responds in under 700ms in 99% of cases, making conversations feel more humanlike.
• Realistic voices: Hundreds of voices available, with the ability to create custom voices.
• Fine-tuned language models: Can learn new call workflows with a few dozen examples and handle most routine tasks.
• Scalability: Dispatch thousands of calls with minimal code and automate downstream workflows based on results.

Elto also comes with a range of tools to help you get the most out of its capabilities, including:

• Human Handoff: Transfers calls to live agents when needed.
• Knowledge Bases: Pulls in extra information during a call.
• Fine-Tuning: Trains the base model using sample recordings, transcripts, or talk-tracks.
• No-Code Dashboard: Manages agents, knowledge bases, dials, and transcripts without writing code.
• Function Calling: Calls DSL functions in the middle of a conversation.
• IVR Auto-navigation: Automatically presses buttons to navigate IVR systems.
• Post-Conversation Automation: Triggers workflows using webhooks immediately after calls.
• Custom Voices: Continuously adds new realistic voices.

Elto's REST and GraphQL APIs make it easy to integrate automated calling workflows into your products, freeing up countless hours of operations work. Its developer-centric architecture handles the complexity of call management, so you can focus on unlocking the potential of AI in your phone conversations.

Published on June 14, 2024