Feedback Rivers Alternatives

If you're looking for a Feedback Rivers alternative, CustomerIQ is another powerful option. It connects to a range of tools like Slack, Hubspot and Zendesk, and through Zapier and APIs, it connects to more than 1,000 other apps. CustomerIQ includes AI-powered highlight extraction, filtering and search, so teams can organize and understand customer data, find feature requests and prioritize work. With several pricing tiers, including a free option, it's a good option for teams that want to get more out of customer feedback and turn it into revenue with data-driven insights.

Another good option is Sauce, which automates customer feedback collection and analysis to deliver insights in less than five minutes. Sauce connects to Slack, Intercom and Zendesk, as well as CSV uploads for historical data. Features include real-time clustering and segmentation by customer attributes, which is useful for teams that want to optimize product adoption and reduce churn by focusing on the most important customer pain points.

Monterey AI is another good alternative, using AI to help companies make data-informed decisions. It can combine data from sources like user feedback, tickets, conversations and surveys, letting you extract insights without having to write code. Monterey AI connects to more than 6,000 apps, and there are several pricing tiers, so it's a good fit for product managers, customer success teams and business owners who want to improve customer satisfaction and product development.

If your team is more focused on tracking and prioritizing feedback, Canny is a good option. It can collect feedback from multiple sources and uses AI to automate processes like Feedback Discovery and Smart Replies. Canny lets you create public or private roadmaps that link to project management tools like Jira or Asana so you can build products based on customer feedback. Canny has a scalable and secure architecture for teams of any size.