If you're looking for a replacement for EvaluationsHub, CustomerIQ is a good option. This AI-powered platform gathers and analyzes customer feedback from multiple sources, including native integrations with Slack, Hubspot, Zendesk, and others. It includes features like AI-powered highlight extraction, filtering, and search to help teams understand customer data and take action. It's built with enterprise-grade security and scalability in mind, so it's good for companies of all sizes.
Another option is Sauce, an AI-powered tool that gathers and analyzes customer feedback automatically, delivering insights in under 5 minutes. It integrates with Slack, Intercom, and Zendesk, and offers real-time clustering and segmentation by customer attributes. Sauce is SOC2 compliant and GDPR ready, so it's a good option for teams that want to improve customer adoption and reduce churn by quickly identifying at-risk customers.
If you're looking for something more comprehensive, check out ClientZen. This platform automates the cleaning, analysis, and monitoring of feedback across the entire customer journey, delivering insights that can inform product development and customer satisfaction. It integrates with popular customer voice platforms and includes features like AI-powered data cleaning, auto-tagging, and real-time impact monitoring. ClientZen is designed to improve customer loyalty, retention, and overall business success.
Last, Iterate is a centralized platform for customer feedback management that's good for product, marketing, user research and sales teams. It offers in-app mobile surveys, email and website surveys, and an AI-powered Research Assistant to analyze customer sentiment. Iterate offers advanced filtering and segmentation tools, integrates with popular services like Airship, Braze and HubSpot, and is good for companies of all sizes.