If you're looking for a replacement for Enterpret, CustomerIQ is another top choice. This AI-powered platform is designed to collect, analyze, and quantify customer feedback from a variety of sources including Slack, Hubspot, Zendesk and others. It includes AI-powered highlight extraction and filtering, so teams can quickly get a handle on customer data, spot feature requests and take action to maximize revenue. CustomerIQ has enterprise-level security, scalability and pricing options including a free tier.
Another good option is Anecdote, which offers real-time insights by continuously monitoring and analyzing feedback from a variety of sources like App Store reviews, support messages and social media. It uses its own proprietary Natural Language Processing Engine to identify bugs, sentiment trends and areas for improvement. Anecdote integrates with more than 65 feedback sources and offers features like bug analysis, automated AI tagging and customizable alerts, making it a powerful tool for reducing churn and improving customer satisfaction.
If you want to put customers at the center of your product development, check out Olvy. This tool collects, analyzes and prioritizes customer feedback from sources like Slack, Discord and Twitter. It includes AI-generated summaries, thematic analysis and sentiment analysis to help you make sense of a large volume of feedback data. Olvy provides a centralized feedback management system and integrates with tools like ClickUp, Jira and Zendesk, so product teams can make data-driven decisions and build products that meet customer needs.
Last, Sauce is an AI-powered tool that automatically collects and analyzes customer feedback, providing insights in less than 5 minutes. It uses advanced AI clustering to identify key feedback trends and integrates with feedback sources like Slack and Intercom. Sauce is SOC2 compliant and GDPR ready, supporting SSO/SAML login, so it's a secure and efficient option for improving product adoption and customer experience.