Userpilot

Userpilot empowers product teams to deliver personalized in-app experiences that drive growth metrics at every stage of the user journey. It provides a range of tools that help users activate more users, get more people to adopt features and drive expansion revenue. Userpilot does this by providing features for user onboarding, product analytics, and user feedback, which means product teams can see what users are doing and make data-driven decisions to improve user experience.

Userpilot's main features include:

• User Onboarding: Welcome new users to your product and speed up time-to-value, so existing users can discover new features in context.
• Product Analytics: See how users behave across the entire product journey, and get custom reports to answer any product question.
• User Feedback: Collect and analyze user sentiment at scale, with contextual Microsurveys to get the insights you need.
• Personalized In-App Experiences: Target specific groups of users based on persona or in-app behavior, and engage users with the right product experiences to drive more product adoption, improve retention and increase expansion revenue.
• Customizable Segments: Send data from Userpilot to other tools, and pull data from your CRM or analytics tools to create more sophisticated segments.
• Goal Completion Analysis: Set goals for your product experiences and see how often you achieve them to optimize further.

Userpilot can be used for a variety of use cases, including user onboarding, product adoption, customer retention, product led growth, and in-app support. It's geared for roles like product growth, product marketing, product management, and UX design.

The service offers a 14-day free trial, and pricing tiers are as follows:

• Starter: $249/mo (annually) or $299/mo (monthly) for up to 2,000 Monthly Active Users. Includes basic features like user engagement, NPS, and limited product analytics.
• Growth: $749/mo (annually) for more advanced features like unlimited product analytics, surveys, and feature tags, plus dedicated customer success management.
• Enterprise: Custom pricing for large businesses, including custom roles and permissions, premium integrations and priority support.

Userpilot prioritizes security, with data fully encrypted and managed and stored by SOC-compliant vendors like Amazon AWS and Google Cloud, and with compliance with standards like SOC 2 Type II and GDPR.

Overall, Userpilot is an all-in-one platform that can help product teams build personalized in-app experiences, improve user engagement and drive growth through actionable insights and user feedback.

Published on June 9, 2024