If you're looking for another Chatsimple alternative, Conversica is a good contender. The company's platform, which uses large AI models to mimic human conversation, is designed for lead engagement, qualification and customer retention. It can handle multilingual and omnichannel conversations, integrates with big-name CRM and customer success software, and can help companies increase revenue and automate operations.
Another good alternative is Orimon, a ChatGPT-style chatbot platform for sales, support and engagement. It's got features like lead qualification, multichannel integration and support for more than 150 languages. Orimon also offers hybrid AI and human support, automated customer service and analytics, so it should be useful for teams in marketing, customer experience and e-commerce.
If you're more interested in customer experience management, VOC AI offers a single platform that uses AI to give you a better understanding of customers and to offer them service through chatbots and sentiment analysis. It can handle customer inquiries automatically, offer answers from multiple sources in real time and offer sophisticated sentiment analysis, a feature that can help you cut support costs while improving customer satisfaction. The company's technology is geared for e-commerce companies and agencies.
Last, Verloop is designed to automate customer support with automated chat and voice interactions, agent empowerment tools and contextual conversations. Verloop.io deflects a significant portion of support requests to improve customer satisfaction, so it's a good option for e-commerce, banking and travel companies and others.