If you're looking for another ChatBeacon alternative, Verloop is a more general-purpose conversational AI platform designed to automate customer service. It includes automated chat and voice conversations, agent assist tools, support for multiple languages and real-time monitoring. Verloop.io can help reduce response times, handle times and overall customer satisfaction, so it's a good option for businesses in many industries.
Another top contender is LivePerson, which is geared to help businesses move to digital-first customer interactions. It can improve engagement and results with features like routing voice calls to digital channels, automating common customer intents and analyzing omnichannel conversation data. The platform is highly customizable, so it's a good option for companies that want to modernize their contact centers.
For companies that want a platform that integrates with leading apps, Algomo offers a powerful AI-based customer interaction tool. It includes live chat with human and AI triage, support for more than 100 languages, and omnichannel support for email, Slack, CRM and social media. Algomo's AI agents can connect to live data and solve problems the way humans do, and the company promises high automation rates and fast response times.